If a big-time client mentioned something or asked you to check something, you do not ask them to provide URLs. That says a lot to them about you.
Rather, you simply roger it and dive headlong into the task starting by first locating the source of the problem before then proffering a solution to it. Then you come back to them with the evidence of what you have done, successfully.
ALSO READ: Performance & Productivity Pill: Shifting the Goalpost
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